Privacy Policy

The purpose of this Privacy Policy is to inform you about the processing, including the use, of your personal data.

Who are we?
WESS Select JSC, registration number 40003609098, legal address: Kārļa Ulmaņa gatve 123, Mārupe, Mārupe District, LV-2167, Latvia, email: info@wess-select.lv, phone: +371 67004700.

What do we do?
WESS Select offers a wide range of services for client convenience:

• Official representative of Honda in Latvia, providing sales and service for new and used cars.
• Authorized BMW service (warranty and post-warranty repair) – vehicle maintenance, sales of original BMW parts and accessories, and sales of pre-owned BMW vehicles.

What information do we collect and why?

To provide the necessary services and ensure high-quality customer service, we collect and process the required amount of personal data in each specific case (e.g., name, surname, personal identification number, address, phone number, email, vehicle information, website usage data, etc.).

We use your personal data for purposes such as:

• Identifying you.
• Responding to your questions, suggestions, and complaints.
• Improving our services and obtaining feedback on our products/services (e.g., surveys).
• Informing you about updates (products and services) through your preferred communication channel.
• Enhancing brand recognition.
• Facilitating leasing.
• Preparing, concluding, and fulfilling contracts.
• Managing payments and fulfilling obligations, including debt collection.
• Fulfilling warranty obligations.
• Conducting statistical and business analysis.
• Maintaining and developing the website.
• Protecting our property and preventing illegal activities (e.g., video surveillance).

How do we collect personal data?

Personal data can be obtained through the following:

• Filling out a contact form on our website.
• In-person communication, by phone (calls may be recorded), or electronically.
• Subscribing to newsletters.
• Scheduling a test drive.
• Completing surveys, questionnaires, or participating in contests.
• Using cookies.
• Submitting requests for car rental or leasing services.
• Making purchases or placing orders.
• Participating in our events where photo or video recordings may take place.
• Being present on our premises under video surveillance.

Legal basis for processing personal data

We process your personal data only when there is a legal basis, such as:

• Consent: We inform you about our updates based on your written consent.
• Contractual obligation: Your personal data is required to conclude and execute a contract (e.g., service orders).
• Legal obligations: Processing personal data may be required to comply with applicable laws.
• Legitimate interests: Our legitimate interests include property protection through video surveillance, pursuing legal claims, ensuring effective management processes, conducting business with third parties, and informing the public about our activities.

Is your personal data shared with others?

Your data is secure and is not sold or transferred to third parties inappropriately.

Your personal data may be shared with:

• BMW importer – BMW Northern Europe AB.
• Partners providing specific services, such as sending notifications, processing orders, or delivering goods.
• WESS group companies:
  • WESS JSC (registration number 40003056294)
  • WESS CAPITALS JSC (registration number 40003340440)
  • WESS Financial Services Ltd (registration number 40103235074)
  • Smart Car Rent Ltd.

We do not transfer your personal data outside the EU/EEA.

How long do we retain your data?

Your personal data is stored until the processing purpose is achieved. If processing is based on your consent, data is retained until consent is withdrawn or as required by law.

Your rights

You have the following rights guaranteed by the GDPR and Latvian legislation:

• Access to your data and information about its processing.
• Correction of incorrect or incomplete data.
• Deletion of data ("right to be forgotten").
• Restriction of processing.
• Data portability.
• Objection to decisions based solely on automated processing, including profiling.
• Withdrawal of consent at any time.
• Filing a complaint with the Data State Inspectorate.

To exercise your rights, you can submit a request:

• In person at our office, presenting ID (passport or ID card).
• Electronically with a secure electronic signature.

Cookies

To enhance your user experience and analyze website usage, we use cookies. You can manage cookies through your browser settings.

• Functional cookies: Store your settings for ease of use.
• Analytical cookies: Collect information about website usage to improve functionality and user-friendliness.

If you have any questions regarding the processing of your personal data, please contact us at: info@wess-select.lv.