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PRIVACY POLICY

Purpose of this privacy policy is to inform you about processing, including use, of your personal data.

Who are we? AS WESS Select, registration number 40003609098, registered office: 123 Kārļa Ulmaņa Gatve, Mārupe, Mārupe Municipality, LV-2167, Latvia, info@wess-select.lv, phone +371 67004700.
What do we do? WESS Select offers a wide scope of services to convenience of customers:
official Honda representative in Latvia providing sale and maintenance of new and used cars;
authorized BMW service (warranty and post-warranty repair) – car care, BMW original spare parts and accessories sale services, rarely used BMW car sale services, trade-in services, as well as car washing and polishing services.
What information do we collect and for what purpose? In order to provide you with necessary services and ensure high servicing level, in each specific case we collect and process the amount of personal data necessary for this purpose (e. g., name and surname, personal ID No, address, phone number, e-mail, information about your car, website visit data, etc.).
We use your personal data, for example, to:
identify you;
answer your questions, recommendations and complaints;
improve quality of our service and find out your opinion about our products/services (e. g., questionnaires and polls);
inform you about news (products and services) by using your chosen type of communication;
promote our company’s recognizability;
provide leasing services;
prepare, conclude and fulfil contracts;
administer payments and ensure fulfilment of obligations, collection of debts;
fulfil warranty obligations;
for statistics and business analysis;
maintain and develop the website;
protect our property and prevent illegal activities (video surveillance).
Personal data may be obtained in the following ways:
by completing a contact information form at our website, in order to contact us;
by directly contacting our staff in person, by phone (calls may be recorded) or electronically;
by completing a consent to receive news;
by applying for test drives;
by completing a questionnaire, poll or participating in a competition;
by using cookies;
by submitting a request to receive car rent service, leasing service, etc.;
by making purchases and placing orders;
by participating in our events, where filming and photographing takes place;
by being in our premises, where video surveillance takes place.
Personal data processing legal basis We only process your personal data in such cases, where it has a legal basis, e. g.:
Data subject’s consent Based on your written consent, we inform you about our news
Conclusion and fulfilment of a contract Your personal data are necessary for conclusion and fulfilment of a contract (e. g., when ordering maintenance services)
Performance of a legal duty In individual cases personal data processing is necessary, in order to fulfil the requirements of a valid normative regulation (law, Cabinet Regulation, etc.)
Lawful (legitimate) interests Our legitimate interests may be to provide for protection of our property and property of our customers, as a result video surveillance may take place in our territory and premises, whereof you will be informed by information signs; to address the court for protection of our interests; to ensure efficient management processes; to perform commercial activities by attracting third parties, as well as to inform the society about our activities and popularize our services, etc.

Whether your personal data are communicated further? 5.1. Your data are safe and are not sold or otherwise inappropriately communicated to any third parties.  Your personal data may be communicated to HONDA importer NCG Import Baltics OÜ and BMW importer Northern Europe AB.  Foe provision of individual services, e. g., sending commercial notices, processing orders or delivering products, your personal data may be communicated to our cooperation partners – processors performing the necessary processing at our task. 
5.2. Observing personal data protection legal enactments, your personal data may be communicated to WESS Group companies: 
- Joint-Stock Company WESS, registration number 40003056294, registered office: 125 Kārļa Ulmaņa Gatve, Mārupe, Mārupe Municipality, LV-2167, Latvia, toyota@wess.lv, phone +371 67068300.
-Joint-Stock Company WESS CAPITALS, registration number 40003340440, registered office: 125 Kārļa Ulmaņa Gatve, Mārupe, Mārupe Municipality, LV-2167, Latvia, wesscapitals@wess.lv, phone +371 67068312.
-SIA WESS Financial Services,  registration number 40103235074, registered office: 125 Kārļa Ulmaņa Gatve, Mārupe, Mārupe Municipality LV-2167, Latvia, info@wfs.lv , phone +371 67004029.
- short-term car rent company SIA Smart Car Rent.
5.3. We do not send your personal data to any third countries (outside of the European Union and the European Economic Area). 
Storage period Your personal data are stored until achievement of a specific processing purpose. If processing takes place based on your consent, your personal data will be stored, until your consent is valid and not revoked or as long as the normative regulation provides for our duty to process and/or store such data.
Safety We protect your data by using technical and organizational means matching the present requirements. Our safety means are constantly updated by using the latest technologies. 
What are your rights? You have all data subject's rights guaranteed by the General Data Protection Regulation and legal enactments of the Republic of Latvia. This includes, but is not limited to the following rights:
the right to access your personal data and receive information about processing thereof;
the right to request corrections of incorrect, inaccurate or incomplete personal data;
the right to be forgotten (you have the right to erasure of your personal data and discontinuation of processing, if personal data are not necessary for the purposes they were collected for anymore or you have revoked your consent. However, the right to be forgotten is not absolute and use thereof is not possible in cases, where we have a legal duty to process, including to store, such data or processing is necessary for us to be able to protect our legal interests);
the right to restrict processing;
the right to data portability (the right to receive personal data concerning you provided to the controller, in a structured, commonly used and machine-readable format and the right to transmit the mentioned data to another controller);
the right to not be a subject of such decision that is only based on automatic processing, including profiling, creating legal consequences for you or similarly considerably affecting you;
you also have the right to revoke your consent for processing of your personal data at any time. Revoking the consent does not restrict legality of personal data processing already performed at the time, when the consent was valid. In respect of receiving commercial notices, you may refuse to receive them at any time by using the automatic possibility to refuse to receive them offered in the e-mail and available in the end of the commercial notice content or by sending a request to discontinue communication to the e-mail info@wess-select.lv.
the right to address the Data State Inspectorate.
In order to use your right to access your personal data and receive information about processing thereof (data subject's request), you can submit a request to use your right:
in writing in person at our office at 123 Kārļa Ulmaņa Gatve, Mārupe, Mārupe Municipality, producing the identification document (passport or ID card);
electronically, using a secure electronic signature. 
Having received a data subject’s request, we require to ascertain your identity, in order to ensure personal data processing safety and guarantee that personal data are not disclosed to any unauthorized persons, therefore, requests of information that are not executed according to the specified requirements, e. g., not signed by a secure electronic signature, will not be processed as a data subject's requests. 

Cookies

9.1. In order to improve the user’s experience at the website and to analyse information on how you use our website, e. g., what sections attract the most interest, we use cookies that are small text files storing specific information about the user’s device. You have a choice to accept using cookies or to disable them in your browser settings. However, please be aware that after disabling cookies you possibly will not be able to use all offered interactive functions. 
9.2. Depending on performed functions and purpose of use, WESS Select uses functional and analytical cookies.
Functional cookies
Using analytical functions, the website remembers the chosen settings and performed choices, to be able to use the website more conveniently. These cookies are stored in your device constantly or temporarily.

Analytical cookies
Analytical cookies summarize information on how you use the website, detect most visited sections, including the content you choose when browsing the website. Information is used for the purpose of analysis, in order to ascertain what interests the website users and be able to improve the website functionality, make it usable more conveniently. Analytical cookies only identify your device and don’t disclose your identity. In individual cases some analytical cookies in our place according to our instructions and only according to specific purposes are controlled by third parties – data processors (operators), e. g., Google Adwords.

If you have any question or uncertainty concerning processing of your personal data please contact us by e-mailing to: info@wess-select.lv